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How we protect your account and personal information

Your data security and privacy are built into every account we manage. We collect only what we need to verify your identity, process your DANA, OVO, GoPay and…

Encrypted account credentialsLocal payment securityTransparent data useThird-party partner controlsWithdrawal verification
batmantoto togel How we protect your account and personal information
REACH OUR TEAM

Contact us about your privacy questions

Live Chat Available 24/7 in the account lobby and on your phone.
Email Support Send privacy requests to our data team at [email protected].
Account Settings Update your personal information directly in Settings > Profile on desktop or in the…
PRIVACY BY DESIGN

How we manage cookies, data retention and account access

Cookies and tracking

We use session cookies to keep you logged in and analytics cookies to measure lobby traffic.

Data retention

After you close your account, we keep transaction records and identity verification documents for seven years to meet anti-money-laundering rules.

Account security

Your password is hashed and never stored in plain text. Two-factor authentication is available in Settings.

Third-party partners

Payment processors (DANA, OVO, GoPay, QRIS) see your transaction details only.

Your rights to access

Open a data access request in Settings > Privacy or email [email protected] with your account number.

Correction and deletion

Update your address, email or phone directly in your profile. To request permanent deletion, contact support; we confirm identity first…

Frequently asked questions about privacy at batmantoto togel

We collect your full name, date of birth, email address, phone number, residential address, and payment account details (for DANA, OVO, GoPay or QRIS transfers). We also record your device type and IP address for security. All fields are required to verify your identity and comply with local Know Your Customer standards.

Transaction records and identity verification documents are retained for seven years to meet anti-money-laundering regulations. Personal correspondence, support tickets and activity logs are deleted after two years. You can request a data export before closing your account.

Payment providers receive only the transaction details necessary to process your deposit or withdrawal — your account name, amount and reference number. They do not receive your password, email history, betting patterns or any data beyond what appears on your receipt.

You can update your email, phone number and address in Settings > Profile on the website or mobile app anytime. To request deletion of non-regulatory data, contact support at [email protected] with your account number. Identity verification records required by law are retained for seven years.

Your password is hashed using industry encryption and never stored in plain text. Payment details are tokenised — DANA, OVO, GoPay and QRIS credentials are not stored on our servers. Enable two-factor authentication in Settings for added login security.

Go to Settings > Privacy and select 'Request my data' or email [email protected] with your account number. We send a complete, portable copy of your stored information within 14 days at no charge.

We use session cookies to maintain your login and analytics cookies to measure site performance. Clearing cookies in your browser settings will log you out but will not affect your account balance. Login will require you to re-enter your credentials next time.